Change a member's access level, give a new password or remove them
Someone changes role, has lost their password or leaves the company: everything is handled from the team list, by the Administrator or Director.
Step 1 : Open the person's row
Open “My account”, “Team management” section. Click the person's row to expand it: you see what they can do, their login and their action buttons. From seven people on, a search field and filters by level appear.
Step 2 : Change their level
Click “Change access level”. In the window, choose the new “Access level” then click “Save”. KALEA confirms “Access level updated.”. If you choose the level they already have, it asks you to choose another.
Step 3 : Give a new password
Click “New password”. KALEA immediately generates, without asking for confirmation, a new password that replaces the old one, and shows it only once, with the “Login ID”. Write it down or copy it right away, then hand it to the person.
Step 4 : Remove the person if needed
Click “Remove” and confirm. The person loses access to the fleet, but keeps their account and password.
Good to know
- These buttons do not appear on your own row or on the Administrator's account: you cannot change yourself.
- Only the Administrator can act on a Director account, and the “Director” option is only offered to them.
- The “New password” button is meant for members created without an email, who cannot use “Forgot password”.
- To understand what a level changes, see access levels explained.
A question?
Can't find the answer? In the app, open “Help & support” and write to us: the team replies in the same screen. You can also email support@kalea.pro.