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I can't see the Stock, Costs & TCO or Telemetry menu

These three screens are not shown to everyone. Three things decide: your plan, your access level, and where you look.

  1. Step 1 : Check your plan

    “Stock & Service”, “Costs & TCO” and “Telemetry” depend on your plan. If your plan does not include them, they simply do not appear. The plans page shows what each plan includes: see the plans.

  2. Step 2 : Check your access level

    The Administrator and Director see every screen of their plan. “Management access”: no “Costs & TCO” or “Telemetry”. “Data-entry access”: no “Stock & Service”, “Costs & TCO” or “Telemetry”. “Purchasing rights”: “Stock & Service” and “Costs & TCO”, but not “Telemetry”. “Telemetry” is in any case reserved for the Administrator and Director.

  3. Step 3 : Look in the right place on a computer

    In the left-hand menu, open the “Stock & purchasing” section: it contains the “Stock & Service” and “Costs & TCO” tabs. “Telemetry” is a tab of the “Machines” section.

  4. Step 4 : Look in the right place on a phone

    Tap “More” in the bottom bar: the “Stock & Service”, “Costs & TCO” and “Telemetry” lines are there when they are available to you.

Good to know

  • If only one of these screens is available in the “Stock & purchasing” section, the tabs are not shown: the section opens that screen directly.
  • Your access level is chosen by the Administrator in the team record; if you think you are missing a right, ask them.
  • Still stuck? Write to us from “Help & support”: see write to support.

A question?

Can't find the answer? In the app, open “Help & support” and write to us: the team replies in the same screen. You can also email support@kalea.pro.