I do not receive the verification code

When you create your account, KALEA sends a 6-digit code by email. If it does not arrive, here are the checks to make, in order.

1. 1

   Step 1 : Check the address shown

   The “Check your email” screen shows the address the code was sent to. If it contains a typing error, click “Cancel” and start the account creation again with the right address.

2. 2

   Step 2 : Ask for a new code

   Click “Resend code”. KALEA shows “New code sent.” then a countdown: the button becomes active again when it ends.

3. 3

   Step 3 : Enter the code

   Type the code you received in “Verification code” then click “Confirm”.

4. 4

   Step 4 : If KALEA says the address already has an account

   The “This address already has an account” screen appears: no code is sent in this case, because the account exists. Click “Sign in” if you know the password, or “Forgot your password?” to choose a new one.