KALEA

Approve or reject a completed order

By default, a completed order is closed straight away. If you want to check the work, turn on approval: every completed order then waits for your agreement.

  1. Step 1 : Turn on approval

    In “Schedule”, then “Work orders”, scroll to the bottom of the page. Tick “Require manager approval once an order is done”. KALEA confirms: completed orders now wait for your approval.

  2. Step 2 : Spot the orders to approve

    On the home screen, the work-order watch point shows “to validate” (if no order is late: lateness takes priority). In the list, filter on “Done”. The page of a waiting order shows “Order done: waiting for approval.”.

  3. Step 3 : Check the work

    Open the order: read through the ticked tasks and, if needed, the “History”. The logged intervention is in the machine's history.

  4. Step 4 : Approve or reject

    Tap “Confirm” to accept: the page shows “Order done and approved.”. Tap “Reject” to reject: the reason is required. It is then shown on the page, after “Reason for rejecting”.

Good to know

  • The setting can be ticked and unticked at any time; it is reserved for the Administrator and the Director.
  • The “Confirm” and “Reject” buttons are offered to the manager and management access, only when approval is required.
  • Approving and rejecting need a connection: these actions are not possible without a network.

A question?

Can't find the answer? In the app, open “Help & support” and write to us: the team replies in the same screen. You can also email support@kalea.pro.