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Start, tick the tasks and complete a work order

An order is assigned to you? Here are the three steps: start it, tick the tasks as you go, then complete it. The intervention is saved in the machine's history.

  1. Step 1 : Open your order

    On the home screen, the “My orders” box (management and data-entry access) lists the open orders assigned to you. Tap one to open its page. You can also go through “Schedule”, then “Work orders”.

  2. Step 2 : Start the order

    Tap “Start”. The order moves from “To do” to “In progress”.

  3. Step 3 : Tick the tasks you have done

    In the “Tasks to do” section, tick each task once it is done. The counter and the progress bar move forward with you.

  4. Step 4 : Complete the order

    Tap “Finish”. If some tasks are not ticked, KALEA asks whether you want to complete anyway.

  5. Step 5 : Log the intervention

    The “Log an intervention” window opens already filled in: ticked tasks, assigned person and an “OT-…” remark. Check the date, the meter and the remarks, then confirm with the button at the bottom of the window. The order becomes “Done”.

Good to know

  • The logged intervention appears in the machine's history, with the person chosen in “Assigned operator” (see record who did the intervention).
  • If the manager requires approval, a completed order waits to be checked: see approve or reject a completed order.
  • Without a network you can start, tick and complete: the action is kept on the device and sent when the network returns (see the “To send” banner).
  • Only the manager, management access and the assigned person can start, tick and complete an order.
  • Special case: if the machine no longer exists or is no longer covered by your plan, KALEA offers to complete the order without logging an intervention.

A question?

Can't find the answer? In the app, open “Help & support” and write to us: the team replies in the same screen. You can also email support@kalea.pro.