KALEA

Edit, reset or cancel a work order

A priority that changes, someone else to do the job, an order that is no longer needed: the manager and management access can correct an order as long as it is open, meaning “To do” or “In progress”.

  1. Step 1 : Open the order

    In “Schedule”, then “Work orders”, tap the order's row to open its page. The management buttons are at the bottom of the page.

  2. Step 2 : Edit the order

    Tap “Edit”. Change the tasks, the “Priority”, the person in “Assigned to”, the due date or the duration, then click “Save”. Tasks you keep keep their state, ticked or not.

  3. Step 3 : Put the order back to “to do”

    For an “In progress” order that must start again, tap “Put back to do”.

  4. Step 4 : Cancel the order

    Tap “Cancel the order” and confirm. KALEA offers to write a reason, which is optional. The reason is then shown on the page, after “Reason for cancelling”.

Good to know

  • The machine cannot be changed when editing: for another machine, create a new order (see create a work order).
  • A completed or cancelled order can no longer be edited.
  • Editing, cancelling and putting back to “to do” need a connection: these actions are not possible without a network.
  • These buttons are not offered to a person who only has the data-entry access.

A question?

Can't find the answer? In the app, open “Help & support” and write to us: the team replies in the same screen. You can also email support@kalea.pro.