I cannot see the Work orders menu

Work orders are not in the main menu: they are in the Schedule section. If they are really missing, three checks are almost always enough.

1. 1

   Step 1 : Look in the right place

   On a computer, open “Schedule”: the orders are in the “Work orders” tab. On a phone, the manager uses the “Schedule” tab at the bottom of the screen; other users go through the “More” button, then “Work orders”.

2. 2

   Step 2 : Check your access level

   Open “My account”, “Team management” section: your level is shown there. A person with the purchasing rights has no access to work orders. A person with the data-entry access sees their own orders, without being able to create any.

3. 3

   Step 3 : Check your plan

   Work orders are not included in every plan. Plans are described on the plans page; the manager can compare them and change plan there.

4. 4

   Step 4 : Contact us if needed

   If your level and your plan are the right ones and the menu is still missing, open “Help & support” and write to us: the team replies in the same screen.