KALEA

Set up maintenance reminders by email

KALEA sends an email when a due date comes close. The message is sent by the server: it arrives even if the app is closed. The setting is in the reminders section.

  1. Step 1 : Open the reminders

    In the menu, open “Account”, then the “Reminders & notifications” tab. On a phone: “More”, then “Reminders & notifications”. The block is called “Receive reminders by email”.

  2. Step 2 : Enter the address

    Write the address in “Alert destination address”. As long as no address of its own is saved, the account's address is only suggested in the field.

  3. Step 3 : Turn the channel on or off

    Tick “Receive reminders by email” to receive reminders. Untick the box, or leave the address empty, to stop receiving them.

  4. Step 4 : Save

    Tap “Save email preferences”, even if the suggested address suits you: without this save, the channel stays “Channel inactive”. A message confirms it, for example “Settings saved: reminders will be sent to this address.”

  5. Step 5 : Set each machine's advance notice

    The notice is set machine by machine: in “Edit the machine”, section “Tracking mode & maintenance due dates”, the “Rappel avant” field. KALEA warns you when the due date enters that window.

Good to know

  • These settings are reserved to the manager (Administrator or Director). For other members, the fields are greyed out and a message says so: “These settings are reserved for the manager.”
  • For the same machine, KALEA does not send more than one email a day.
  • The email is written in the company's language.
  • An obviously wrong address is refused: “This email address is not valid: no reminder could be sent.”
  • You receive nothing although everything is set? See I do not receive my reminders.

A question?

Can't find the answer? In the app, open “Help & support” and write to us: the team replies in the same screen. You can also email support@kalea.pro.